Reference

hibiki win Privacy Policy for Indonesia

The hibiki win Privacy Policy shows how we collect, use and protect the account, device and wallet data linked to your access.

Account dataDevice choicesWallet recordsPrivacy requests
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hibiki win hibiki win Privacy Policy for Indonesia
CONTACT ROUTES

Contact Us About Your Privacy Policy

A clear contact route helps when you want to ask what data we hold or why an account record appears in your history. Start from the support path shown in your account and include the phone number or payment reference connected with your request. We use those details to locate the correct record without asking you to send a password.

Team online

Account access

Ask us to check phone verification, login records or a device-access concern through the account support route. We may request account details to confirm that the request comes from you.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the transaction reference and payment method through support. We can explain the related record without requesting your wallet password or private security code.

Privacy request

Use the same support route to request a copy, correction or removal of eligible data. We will explain any identity check, processing step or legal reason that affects the request.

SECURITY PRACTICE

Explore How hibiki win Handles Data

We keep this policy practical by linking each data use to an account step you recognise. Phone verification supports account access, device signals help us spot unusual login behaviour, and payment references…

Data collection

We collect account details you provide, device and browser signals, and transaction references from methods such as DANA, OVO, GoPay and QRIS. We do not need your wallet password to match a payment record.

Cookie choices

Cookies and similar tools can remember session settings, protect login continuity and show which page path brought you to the account area. Your browser controls can limit them, although some access functions may then change.

Account security

Phone verification and device checks help us distinguish your account access from unusual attempts. Never send a password or security code through support; we use account checks instead when a request needs confirmation.

Data retention

We retain account, security and payment records only for the period needed for the stated service, dispute handling and applicable legal duties. When a record is no longer needed, our process addresses its removal.

Your choices

You may ask us to access, correct or delete eligible personal data, or object to a particular use. We will assess the request against account security, legal duties and the scope allowed where local law permits.

Policy contact

Send a privacy question through the support route inside your account and identify the relevant step, such as phone verification, a QRIS receipt or a desktop login. We will direct the request to the appropriate team.

Browse Privacy Policy Answers Before Access

These Privacy Policy answers cover the searches we hear most often before an account is opened. We keep the wording tied to real hibiki win steps, from phone verification and device access to payment records, cookies and requests for a copy or correction.

It covers account details, phone verification, device and browser signals, cookies, lobby activity and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account use.

We use your phone number for account creation and verification before access. It helps connect a request to the correct account and supports security checks when you contact us about login or privacy.

Yes. The policy covers method, reference, time and status records created when you use DANA or QRIS. These details help us match receipts and answer wallet-status questions without seeing your wallet password.

You can ask through the account support route for a copy of eligible personal data. We may verify your identity first, then explain the scope, format and any legal restriction that applies.

Send the correction request through support and identify the affected account step, such as phone verification or a GoPay reference. We will check the source record and explain the amendment process.

We keep records for the period needed for account operation, security checks, payment reconciliation, dispute handling and applicable legal duties. The exact period can vary by record type and where local law permits.

You may request deletion of eligible data through support. We assess the request against security, unresolved payment or dispute records and legal duties, then tell you which records can be removed.

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